Metal Masters

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Metal Masters

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Terms and Conditions

  

  

Use of Website

This website is provided for general information about MetalMasters’ products and services. By using this site, you agree to use it responsibly and not for any unlawful purpose.


Quotations & Orders

Quotes are provided based on the information given by the customer. Final pricing may vary depending on materials, specifications, and project requirements. Orders are confirmed only after written approval.

Lead Times & Delivery

Project timelines and delivery dates are estimates. While we make every effort to meet deadlines, MetalMasters is not responsible for delays caused by suppliers, shipping, or factors outside our control.

Warranties & Liability

Our parts and services are manufactured to meet agreed specifications. We are not responsible for damages or losses caused by misuse, improper installation, or modifications after delivery.


Intellectual Property

All content on this site—including text, images, and designs—is the property of MetalMasters and may not be copied or used without permission.


Privacy

Any personal information shared with us (such as through a quote request) will only be used for business purposes and will not be sold or shared with third parties.


Changes

MetalMasters may update these Terms & Conditions at any time. The latest version will always be posted on this website.


Return and Refund Policy

  

Custom Orders

All projects at MetalMasters are custom-made to customer specifications. Because of this, returns and refunds are generally not accepted once production has started.


Defects or Errors

If a part does not meet the agreed specifications due to a mistake on our part, we will repair, replace, or refund the item at our discretion.



Customer Responsibility

MetalMasters is not responsible for errors in customer-supplied drawings, measurements, or specifications. Please review all project details carefully before approval.


Cancellations

Orders canceled before production begins may be eligible for a partial refund, minus any costs for materials already purchased or work already performed.


Shipping Issues

MetalMasters is not responsible for damage or delays caused during shipping by third-party carriers. Any claims should be made directly with the carrier.

Copyright © 2025 MetalMasters - All Rights Reserved.

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